Disneyland Resort may see a decrease in visitors due to the changes, according to Cochran. Because all amusement parks are seeing a rise in demand as people emerge from the pandemic, it’s too early to say whether Disney World will experience a dip in traffic owing to the modifications. However, with an increase in consumer complaints that he is witnessing, “my suspicion is that it will not be good for the brand long term.”
The Walt Disney World Resort has excellent ratings on Tripadvisor, with 4.5 out of 5 stars from 33,750 reviews. However, several of the most recent evaluations were also sprinkled with similar gripes about having to make reservations in the park well ahead of time, the cost of $5 water, and lack of refillable park mugs, as well as lengthy wait times.
“I think there’s a lot of families that just can’t, simply can’t afford…to have that experience, and that’s kind of sad…”
One intern wrote, “What is going on with Disney? They appear to be attempting to extract as much money from consumers as possible. Walt would be turning over in his grave if he knew the situation. We will never go to Disney again after this holiday because of you, Disney. Shame on you, Disney; you should be ashamed.”